Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you register for and use ChekPal, you provide us with the following information:

• Account Information: Name, email address, phone number, and password
• Profile Information: Time zone, check-in preferences, and notification settings
• Emergency Contact Information: Names, email addresses, and phone numbers of individuals you designate to receive alerts
• Check-In Data: Check-in names, descriptions, schedules, categories, and completion status
• Communications: Information you provide when contacting customer support or providing feedback

1.2 Information Collected Automatically

When you access our Service, we automatically collect:

• Device Information: Device type, operating system, unique device identifiers, mobile network information
• Usage Data: App interactions, features used, check-in timestamps, notification delivery status
• Log Data: IP address, browser type, pages visited, time and date of access, time spent on pages
• Location Data: Approximate location based on IP address (we do not collect precise GPS location)

1.3 Information from Third Parties

We may receive information about you from third-party services used to facilitate our Service, including authentication providers (e.g., Google Sign-In, Apple Sign-In), payment processors, and communication service providers (SMS, email, push notification services).

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To create and manage your account, facilitate check-ins, send reminder notifications, and alert your emergency contacts when you miss check-ins
• Communication: To send you service-related announcements, technical notices, updates, security alerts, and support messages
• Improvement: To understand how users interact with our Service, analyze trends, and improve features and user experience
• Safety and Security: To detect, prevent, and address technical issues, fraud, and abuse; to verify accounts and activity; to monitor and analyze security incidents
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests
• Marketing: With your consent, to send promotional communications about new features, products, or services (you may opt out at any time)

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Emergency Contacts

We share check-in status and alert information with the emergency contacts you designate. This is a core function of the Service. Your emergency contacts will receive notifications via SMS, email, or push notification when you miss a check-in, including your name, the missed check-in details, and the time the alert was triggered.

3.2 Service Providers

We share information with third-party service providers who perform services on our behalf:

• Cloud Infrastructure: Hosting and database services (Supabase, AWS)
• Communication Services: SMS delivery (Twilio), email delivery (SendGrid), push notifications (Firebase Cloud Messaging), WhatsApp messaging
• Analytics: Usage analytics and error tracking
• Payment Processing: Payment processing and billing (Stripe)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

SMS / Mobile Messaging Data Sharing: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. We may share information with service providers solely to deliver and support messaging services (e.g., SMS providers). All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except aggregators and providers of the text messaging services.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal process (subpoena, court order, search warrant)
• Governmental or regulatory requests
• Investigations of potential violations of our Terms of Service
• Situations involving potential threats to physical safety or illegal activity

3.4 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity. We will notify you via email or prominent notice in the App before your information is transferred and becomes subject to a different privacy policy.

3.5 With Your Consent

We may share your information for other purposes with your explicit consent.

4. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we delete or anonymize your personal information within 30 days, except for information we are required to retain for legal, regulatory, audit, or security purposes. Check-in logs may be retained in anonymized form for analytics purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data in transit is encrypted using TLS/SSL; data at rest is encrypted using industry-standard encryption
• Access Controls: Access to personal information is restricted to authorized personnel who need it to perform their job functions
• Authentication: Secure password storage using industry-standard hashing algorithms
• Monitoring: Regular security audits and monitoring for potential vulnerabilities

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Data Portability: Request a copy of your information in a structured, machine-readable format
• Objection: Object to processing of your information for certain purposes
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@chekpalapp.com or through the App settings. We will respond to your request within 30 days. You may also have the right to lodge a complaint with a data protection authority in your jurisdiction.

7. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of categories and specific pieces of personal information collected
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt-out of sale of personal information (we do not sell personal information)
• Right to Non-Discrimination: Not receive discriminatory treatment for exercising CCPA rights

We do not sell your personal information. We do not knowingly collect or sell personal information of minors under 16.

8. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR). Our legal bases for processing your information include: (1) Contractual Necessity - to provide the Service you requested; (2) Legitimate Interests - to improve our Service, prevent fraud, and ensure security; (3) Consent - where you have provided consent for specific processing activities; and (4) Legal Obligations - to comply with applicable laws. You have the right to lodge a complaint with your local data protection authority.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@chekpalapp.com. If we discover we have collected information from a child under 13 without parental consent, we will delete that information immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your jurisdiction. We take appropriate safeguards to ensure your information receives adequate protection, including using Standard Contractual Clauses approved by the European Commission for transfers from the EEA.

11. Third-Party Services

Our Service may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access through our Service.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will provide prominent notice in the App or send you an email notification. Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: